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PTM Recall Readiness Checklist:
Stay Compliant & Prepared

As Health Canada’s preferred supplier for recalls and risk-minimization communications, PTM knows that true readiness turns potential chaos into controlled confidence.

This checklist - grounded in Health Canada expectations (e.g., “forthwith”/~24-hour notification for voluntary recalls, 72-hour written reports, and recommended mock drills) helps Canadian pharma teams audit and strengthen their recall plan.

How to Use This Checklist
  • Review each item with QA, Regulatory, and Operations leads.
  • Select Yes if compliant, No if not; add action notes where needed.
  • Aim for 100% readiness. If gaps exist, book a free consult to see how PTM’s Recall Assurance Program can help (mock recalls + pre-approved SOPs).
Start Checklist
Your Readiness Score
0 / 12
Action Needed

Risks could escalate quickly. Prioritize planning and drills.

Disclaimer: This tool is informational and aligns with Health Canada guidance as of Sept 2025. Always consult official sources and PTM experts for your specific situation.

A) Planning & Documentation
Tip: Define who alerts Health Canada and who coordinates downstream notifications.
Treat it as a process, not a binder on a shelf.
Leverage PTM’s AxisOne® (470k+ HCPs; high phone/fax coverage) for accuracy.
HC emphasizes clear, accessible notices across populations.
B) Testing & Simulation
HC recommends periodic drills; practice under time pressure.
Aim to track retail returns < 48 hours; verify labels/kits and logging flow.
C) Compliance & Risk Mitigation
Next Steps

10–12 Yes: Excellent — proactive and protected.
7–9 Yes: Solid foundation — focus on testing & tightening.
Below 7: Action needed — gaps could escalate quickly.

PTM’s Recall Assurance Program bridges gaps with mock recalls, pre-approved workflows, and a 24/7 standby team.
Email info@ptm-health.com

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